Privacy Policy

Last Updated: August 4, 2026

TheDenverJackets.com is an online store operated by MatrixPro Holdings Inc., specializing in premium made-to-order leather jackets, coats, and vests for men, women, and kids. We proudly serve customers across the United States and internationally by delivering high-quality outerwear crafted for comfort, durability, and the perfect fit.

By accessing or using TheDenverJackets.com (the “Site”), you agree to the collection, use, and protection of your personal information as described in this Privacy Policy.

1. Information We Collect

Information You Provide Directly

• Full name
• Email address
• Phone number
• Billing and shipping address
• Order information
• Custom sizing and measurement details (where applicable)
• Messages or inquiries submitted through our contact form or email

Payment Information

All payments are processed securely through PCI DSS-compliant payment providers. We never store your complete credit or debit card information on our servers.

Information Collected Automatically

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on our website
• Referral source
• Cookie identifiers and session information

2. How We Use Your Information

We use your information to:

• Process, manufacture, and deliver your made-to-order products.
• Send order confirmations, production updates, shipping notifications, and tracking information.
• Respond to customer support requests and sizing inquiries.
• Improve our website, product listings, and overall shopping experience.
• Analyze website traffic and measure advertising performance.
• Detect and prevent fraud or unauthorized activity.
• Comply with applicable legal and regulatory requirements.

Marketing communications are sent only if you have voluntarily subscribed, and you may unsubscribe at any time.

3. How We Share Your Information

We do not sell your personal information.

Your information may be shared only with trusted service providers necessary to operate our business, including:

• Secure payment processors
• Shipping and courier partners such as FedEx, DHL, and SkyNet
• Website hosting and e-commerce service providers
• Email communication providers
• Analytics and advertising platforms, including Google Analytics, Google Ads, and Google Merchant Center

These providers receive only the information required to perform services on our behalf and are expected to protect your information in accordance with applicable privacy and security requirements.

We may also disclose information when required by law or during a merger, acquisition, or business transfer.

4. Google Services & Advertising

We use Google services, including Google Ads, Google Analytics, and Google Merchant Center, to advertise our products, measure campaign performance, and improve our customers’ shopping experience.

Google may use cookies or similar technologies to:

• Measure advertising conversions
• Display relevant remarketing advertisements
• Analyze website traffic and visitor interactions

You can manage your advertising preferences through Google’s Ad Settings or install the Google Analytics Opt-Out Browser Add-on.

5. Data Retention

We retain your personal information only for as long as necessary to:

• Complete, manufacture, and deliver your orders.
• Provide customer support.
• Comply with applicable legal, accounting, and tax record-keeping requirements.
• Resolve disputes and enforce our policies.

Where permitted by law, you may request the deletion of your personal information.

6. Cookies

Our website uses cookies to improve functionality and enhance your shopping experience.

We use:

• Essential Cookies for website functionality, shopping cart, checkout, and login sessions.
• Analytics Cookies to understand visitor behavior using services such as Google Analytics.
• Marketing Cookies to support advertising and remarketing through Google and Meta platforms.

Depending on your location, we may request your consent before enabling non-essential cookies.

You can manage cookies through your browser settings, although disabling essential cookies may affect certain website features.

7. Payment Security

Your security is important to us.

All payment transactions are protected using SSL/TLS encryption and processed through secure PCI DSS-compliant payment providers.

The Denver Jackets does not store your complete credit or debit card information.

Although we use commercially reasonable safeguards, no online transmission or storage system can be guaranteed to be completely secure.

8. International Data Transfers

Our business operates from the United States.

If you access our website from outside the United States, your information may be transferred to and processed within the United States in accordance with applicable laws.

9. Your Privacy Rights

California Residents (CCPA / CPRA)

Eligible California residents may request to:

• Know what personal information we collect.
• Correct inaccurate information.
• Request deletion of personal information.
• Request access to personal information.
• Opt out of applicable data-sharing activities.
• Receive equal service regardless of exercising privacy rights.

European Economic Area (GDPR)

If you reside within the European Economic Area, you may request to:

• Access your personal information.
• Correct inaccurate information.
• Delete personal information.
• Restrict or object to processing.
• Receive a copy of your personal data.
• Lodge a complaint with your local supervisory authority.

To exercise your rights, please contact: sales@thedenverjackets.com

10. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If such information is identified, we will promptly remove it.

11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites and encourage you to review their respective privacy policies.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated “Last Updated” date.