Women’s Black Leather Shearling Jacket With Hood

$289.00

• Delivery Return

  Return and Exchange

  Last Updated: August 4, 2026

  TheDenverJackets.com is an online store operated by MatrixPro Holdings Inc., specializing in premium made-to-order leather jackets, coats, and vests for men, women, and kids. We are committed to providing high-quality products and a transparent shopping experience.

  This Return & Refund Policy explains how returns, refunds, and cancellations are handled for purchases made through TheDenverJackets.com. By placing an order, you acknowledge that you have read and agreed to this policy.

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  1. Return Eligibility Period

  • Return requests must be submitted within 30 days of the delivery date.
  • Requests received after the 30-day return period will not be eligible for a return or refund.

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  2. Return Eligibility

  To qualify for a return, the item must:

  • Be unworn, unused, unwashed, and unaltered.
  • Be returned in its original condition.
  • Include all original tags, where applicable.
  • Be free from stains, odors, damage, or signs of wear.
  • Be returned in its original packaging or equivalent protective packaging.

  All returned items are inspected before a refund is approved.

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  3. Eligible Return Reasons

  We accept return requests for eligible items, including:

  • Defective or damaged products.
  • Incorrect item received.
  • Product significantly different from its description.
  • Sizing concerns.
  • Customer preference, provided the item meets all return eligibility requirements.

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  4. How to Request a Return

  • To request a return, please contact our customer support team within 30 days of delivery.
  • Please include:
    • Your order number.
    • Your full name.
    • The reason for your return.
    • Clear photographs if the item is damaged, defective, incorrect, or significantly different from the product description.
  • Our team will review your request and normally respond within one business day.
  • Please do not return any item until you receive written return authorization from our support team.

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  5. Return Method

  • Approved returns must be sent by mail.
  • The Denver Jackets does not operate a physical retail location for customer returns.
  • Once your return request is approved, detailed return instructions will be sent to you by email.

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  6. Return Shipping

  • For approved returns, The Denver Jackets covers the return shipping cost.
  • Where available, a prepaid return shipping label will be provided.
  • If a prepaid label is unavailable for your location, we will provide alternative return instructions at no additional cost to you.

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  7. Restocking Fees

  We do not charge restocking fees for approved returns.

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  8. Refund Processing

  • Once your returned item has been received and inspected, you will receive an email confirming whether your refund has been approved.
  • Approved refunds are processed within 7 business days after inspection.
  • Refunds are issued using the original payment method.
  • Depending on your financial institution, it may take additional time before the refund appears in your account.

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  9. Exchanges

  We do not offer direct product exchanges.

  If you require a different size or product, you may return your eligible item for a refund and place a new order separately.

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  10. Non-Returnable Items

  Returns cannot be accepted for:

  • Items returned after the 30-day return period.
  • Items that have been worn, used, washed, altered, or damaged after delivery.
  • Items showing stains, odors, or signs of use.
  • Items returned without prior written approval.
  • Items that do not meet the return eligibility requirements described in this policy.

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  11. Order Cancellations

  • Because every product is made to order, production begins after payment has been confirmed.
  • Orders cancelled within 24 hours of purchase are eligible for a full refund.
  • Cancellation requests received after 24 hours may be subject to a deduction of up to 40% of the order value, depending on the production stage.
  • Orders that have already been shipped cannot be cancelled and will instead be handled according to this Return & Refund Policy.

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  12. Contact Us

  If you have any questions regarding returns, refunds, or cancellations, please contact us.

  The Denver Jackets
  Operated by: MatrixPro Holdings Inc.

  Website: https://thedenverjackets.com

  Business Address:
  341 W Kathleen Dr
  Des Plaines, IL 60016
  United States

  Phone: +1 (872) 910-8377

  Email: sales@thedenverjackets.com

  Customer Support Hours:
  Monday to Friday
  9:00 AM – 5:00 PM (Central Time)

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  Women's Black Leather Shearling Jacket With Hood

  $289.00

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